Frequently Asked Questions

Estimate and Shipping

Our estimates are always free. There is a shipping charge to us and back to you based on the size of your package. 

1. Get Started

We can send you a prepaid UPS label (shipping cost is based on the size of your package) or you can upload your photo and we will be in touch.

2. Ship Your Project To Us

Package up your precious memories, for a free estimate.  Our ship to address:  516 N Ogden Avenue, Unit 103, Chicago, IL  60642.  Please note, this is our ship to/drop off holding location only.  Please do not forget to include our Unit 103 number on your package, and your personal information in the package:  name, phone number, email and home address.  

3. Restoration Begins

Once you approve we begin erasing the hands of time and restoring your memories.

4. Your Project Ships

After your memories are restored, your project is packaged with care and a tracking number is sent.